{"id":13461,"date":"2024-10-10T10:16:49","date_gmt":"2024-10-10T10:16:49","guid":{"rendered":"https:\/\/masterway.net\/resolucao-alternativa-de-litigios-de-consumo\/"},"modified":"2024-11-21T15:57:18","modified_gmt":"2024-11-21T15:57:18","slug":"resolucao-alternativa-de-litigios-de-consumo","status":"publish","type":"page","link":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/","title":{"rendered":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_bottom_separator_style=&#8221;waves&#8221; kd_bottom_separator_height=&#8221;separator-height-large&#8221; kd_bottom_separator=&#8221;true&#8221; css=&#8221;.vc_custom_1730912559875{padding-top: 160px !important;padding-bottom: 160px !important;background-color: #51a1d3 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;intro-section&#8221; css_mobile=&#8221;.vc_custom_1730912559878{padding-top: 100px !important;padding-bottom: 150px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1730912559877{padding-top: 200px !important;padding-bottom: 250px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title kd-animated fadeIn   vc_custom_1730915431287\" data-animation-delay=200><h1 class=\"separator_off\" style=\"color: #ffffff;font-size: 52px;line-height: 68px;\">Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo<\/h1><\/header><div class=\"scroll-down-wrapper sd-align-center kd-animated fadeInUp  vc_custom_1730914581932\" data-animation-delay=200><a href=\"#first-section\" class=\"scroll-down-arrow btn-smooth-scroll\" style=\"background-color: #ffffff;\" aria-label=\"Scroll down\"><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; el_id=&#8221;first-section&#8221; css=&#8221;.vc_custom_1728555787315{padding-top: 100px !important;padding-bottom: 100px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<div class=\"wpb_raw_code wpb_content_element wpb_raw_html\">\n<div class=\"wpb_wrapper\">\n<p>Em caso de lit\u00edgio, nos termos da Lei n.\u00ba 144\/2015 de 8 de Setembro, o consumidor pode recorrer \u00e0s seguintes Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL):<\/p>\n<ul>\n<li>CNIACC &#8211; Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo;<\/li>\n<li>Centro de Arbitragem de Conflitos de Consumo de Lisboa.<\/li>\n<\/ul>\n<p class=\"nobottommargin\">Sendo que todas as informa\u00e7\u00f5es e contactos est\u00e3o dispon\u00edveis no Portal do Consumidor em\u00a0<a href=\"http:\/\/www.consumidor.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.consumidor.pt<\/a><\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1732203161990{margin-bottom: -150px !important;padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f5fafc !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 50px !important;}&#8221; el_class=&#8221;call-to-action-section&#8221; css_tablet_portrait=&#8221;.vc_custom_1732203161991{margin-bottom: -100px !important;}&#8221; css_mobile=&#8221;.vc_custom_1732203161991{margin-bottom: -100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1599033942268{padding-right: 130px !important;padding-left: 130px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1599033942270{padding-right: 30px !important;padding-left: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1599033942271{padding-right: 30px !important;padding-left: 30px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1599033942269{padding-right: 50px !important;padding-left: 50px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<div data-speed=\"3000\" class=\"kd-text-rotator kd-rotatorid-69e14a71b75b0 text-center \"><h2 class=\"kd-text-rotator-container slide\" style=\" font-size: 40px;\">Experimenta Gr\u00e1tis! <span class=\"kd-rotator-wrapper\"><span class=\"rotator-single is-visible\">Come\u00e7a hoje!<\/span><span class=\"rotator-single \">Acelera o teu neg\u00f3cio!<\/span><span class=\"rotator-single \">Torna o neg\u00f3cio de Master!<\/span><\/span><\/h2><\/div><header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title kd-animated fadeIn   vc_custom_1730115664909\" data-animation-delay=200><h6 class=\"subtitle\" >Explora o Masterway durante 30 dias, gr\u00e1tis.<br \/>\nTodos os m\u00f3dulos e funcionalidades, sem limites de documentos ou valores!<\/h6><\/header><a  href=\"https:\/\/cloud.masterway.net\/?action=demoregister&CodMarket=AO&Reference=\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_secondary_color  button-center button-action-link   kd-animated zoomIn add-margin-right\" data-animation-delay=200><span class=\"prim_text\">Experimenta gr\u00e1tis<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_bottom_separator_style=&#8221;waves&#8221; kd_bottom_separator_height=&#8221;separator-height-large&#8221; kd_bottom_separator=&#8221;true&#8221; css=&#8221;.vc_custom_1730912559875{padding-top: 160px !important;padding-bottom: 160px !important;background-color: #51a1d3 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;intro-section&#8221; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-13461","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo - Masterway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo - Masterway\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_bottom_separator_style=&#8221;waves&#8221; kd_bottom_separator_height=&#8221;separator-height-large&#8221; kd_bottom_separator=&#8221;true&#8221; css=&#8221;.vc_custom_1730912559875{padding-top: 160px !important;padding-bottom: 160px !important;background-color: #51a1d3 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;intro-section&#8221; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/\" \/>\n<meta property=\"og:site_name\" content=\"Masterway\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/masterwaysoftware\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-21T15:57:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/resolucao-alternativa-de-litigios-de-consumo\\\/\",\"url\":\"https:\\\/\\\/masterway.net\\\/ao\\\/resolucao-alternativa-de-litigios-de-consumo\\\/\",\"name\":\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo - Masterway\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/#website\"},\"datePublished\":\"2024-10-10T10:16:49+00:00\",\"dateModified\":\"2024-11-21T15:57:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/resolucao-alternativa-de-litigios-de-consumo\\\/#breadcrumb\"},\"inLanguage\":\"AO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/masterway.net\\\/ao\\\/resolucao-alternativa-de-litigios-de-consumo\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/resolucao-alternativa-de-litigios-de-consumo\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/masterway.net\\\/ao\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/#website\",\"url\":\"https:\\\/\\\/masterway.net\\\/ao\\\/\",\"name\":\"Masterway\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/masterway.net\\\/ao\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"AO\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/#organization\",\"name\":\"Masterway\",\"url\":\"https:\\\/\\\/masterway.net\\\/ao\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"AO\",\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/masterway.net\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/masterway-logo-color.svg\",\"contentUrl\":\"https:\\\/\\\/masterway.net\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/masterway-logo-color.svg\",\"width\":1,\"height\":1,\"caption\":\"Masterway\"},\"image\":{\"@id\":\"https:\\\/\\\/masterway.net\\\/ao\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/masterwaysoftware\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo - Masterway","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/","og_locale":"en_US","og_type":"article","og_title":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo - Masterway","og_description":"[vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_bottom_separator_style=&#8221;waves&#8221; kd_bottom_separator_height=&#8221;separator-height-large&#8221; kd_bottom_separator=&#8221;true&#8221; css=&#8221;.vc_custom_1730912559875{padding-top: 160px !important;padding-bottom: 160px !important;background-color: #51a1d3 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;intro-section&#8221; [&hellip;]","og_url":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/","og_site_name":"Masterway","article_publisher":"https:\/\/www.facebook.com\/masterwaysoftware","article_modified_time":"2024-11-21T15:57:18+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/","url":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/","name":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo - Masterway","isPartOf":{"@id":"https:\/\/masterway.net\/ao\/#website"},"datePublished":"2024-10-10T10:16:49+00:00","dateModified":"2024-11-21T15:57:18+00:00","breadcrumb":{"@id":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/#breadcrumb"},"inLanguage":"AO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/masterway.net\/ao\/resolucao-alternativa-de-litigios-de-consumo\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/masterway.net\/ao\/"},{"@type":"ListItem","position":2,"name":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo"}]},{"@type":"WebSite","@id":"https:\/\/masterway.net\/ao\/#website","url":"https:\/\/masterway.net\/ao\/","name":"Masterway","description":"","publisher":{"@id":"https:\/\/masterway.net\/ao\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/masterway.net\/ao\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"AO"},{"@type":"Organization","@id":"https:\/\/masterway.net\/ao\/#organization","name":"Masterway","url":"https:\/\/masterway.net\/ao\/","logo":{"@type":"ImageObject","inLanguage":"AO","@id":"https:\/\/masterway.net\/ao\/#\/schema\/logo\/image\/","url":"https:\/\/masterway.net\/wp-content\/uploads\/2024\/02\/masterway-logo-color.svg","contentUrl":"https:\/\/masterway.net\/wp-content\/uploads\/2024\/02\/masterway-logo-color.svg","width":1,"height":1,"caption":"Masterway"},"image":{"@id":"https:\/\/masterway.net\/ao\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/masterwaysoftware"]}]}},"_links":{"self":[{"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/pages\/13461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/comments?post=13461"}],"version-history":[{"count":2,"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/pages\/13461\/revisions"}],"predecessor-version":[{"id":13590,"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/pages\/13461\/revisions\/13590"}],"wp:attachment":[{"href":"https:\/\/masterway.net\/ao\/wp-json\/wp\/v2\/media?parent=13461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}